Whether you are a graduate of Tourism Management School, or a
self-styled travel and tourism entrepreneur, chances are you think often
about how to give your guests the best experience possible. From simple
gestures to exceptional amenities, there are many ways to leave your
guests with positive memories, and plans to visit your facility again in
the future. Here are six tips that you can use to give your guests a
memorable, pleasant experience:
1) Provide a Personalized Experience
•
No guest wants to feel like they are just another faceless source of
income for a travel and tourism facility. Take the time and make the
effort to learn the likes and dislikes of your guests, and use them to
fashion a unique, personalized experience for each guest. It may take a
little bit of extra time, but it's a great way to cultivate repeat
customers.
2) Dream Decor
• One of the many reasons people
travel is to escape their everyday routine. By decorating your facility
in a tasteful but interesting way, you give your guests an interesting,
different place in which to stay. For big budgets, this can mean big
design decisions, but even on a tight budget, a nice piece of artwork
here and there can make a big difference.
3) Quality Food
•
Vacations are a time to forget about dieting and enjoy rich, delicious
foods. Make sure to provide your guests with quality food, whether it is
simple or elegant. Even with a small menu, something as common as a
cheeseburger can be made exceptional with quality ingredients and
careful cooking.
4) Draw on Your Surroundings
• If someone
has traveled all the way to your facility, chances are that they are
interested in your area. Take advantage of this by offering fresh,
locally produced foods and interesting local recipes. Feature artwork
from local artists, and take your guests' preferences into account when
offering recommendations on which local attractions to see.
5) Keep Up With The Times
•
The modern travel and tourism guest will expect to be able to use all
of their technological toys at your facilities. Make it as easy as
possible for them by providing free wifi, and plenty of power stations
to charge their devices. Set up social media pages to better connect
with your guests, and to personally optimize their experience.
6) Service With a Smile
• This may be a lesson straight out of
Tourism Management School
101, but it's still worth considering. A guest will expect to be
treated with courtesy and kindness in all facets of their stay. The best
part of this tip is that it works for facilities of any budget size. A
smile doesn't cost a thing, and it's a great way to keep guests coming
back.
These six tips, put together, will be a great boost to
making your business a leader in travel and tourism. Keep these in mind
and success Article Source: will follow.
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